Voice / Non-Voice :
Roles and Responsibilities
• Answers inquiries by clarifying desired information; researching, locating, and providing information through email/chat and some cases through outbound calling.
• Determines requirements by working with customers.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience
• Under Graduates/Graduates.
• Fresher 0-12 Months , 1 to 12 years
• 10th ,Diploma without arrear & 12th also eligible.
Desired Skills and Abilities
• Candidate with EXCELLENT ENGLISH + any Regional language
Excellent verbal & oral communication..
• Should be flexible with shifts, location.
• Basic Telephone Etiquette’s.
• MS Office
• Typing Skills minimum 15 WPM with 80% accuracy & Basic System Navigation Skills.
• Ability to write, read and speak English to suit business needs.
• Decision Making, numerical ability & logical reasoning.
• Customer Focus and Being Attentive.
• Trouble shooting.
• Ability to sell.
Gender – Any
Salary : 10K – 20K (for Freshers) , For Experienced Based on current package
Cab Facility : Yes
Immediate Joiners are preferred.
Interested candidates Send your resume to [HIDDEN TEXT]
[Sr. Hr. Executive]